KINGSPORT, Tenn., Feb. 4, 2022 – Luttrell Staffing Group announced today that they have won the Best of Staffing Client, Employee, and Talent Awards for providing an exceptional experience for their clients, candidates, and employees. The company additionally won the Best of Staffing Client 10 Year Diamond Award for earning the Best of Staffing Client designation for at least ten consecutive years.
Presented in partnership with presenting sponsor Indeed and gold sponsor Talent.com, ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients, candidates, and employees. On average, clients of winning agencies are twice as likely to be completely satisfied and candidates who have been placed by winning agencies are twice as likely to be completely satisfied with the services provided compared to those working with non-winning agencies.
- Luttrell Staffing Group received satisfaction scores of 9 or 10 out of 10 from 83.1% of their clients, significantly higher than the industry’s average of 41%.
- Luttrell Staffing Group received a Net Promoter® Score of 76.9% from their clients, significantly higher than the industry’s average of 29% in 2021.
- Luttrell Staffing Group received satisfaction scores of 9 or 10 out of 10 from 75.8% of their placed job candidates, significantly higher than the industry’s average of 40%.
- Luttrell Staffing Group received a Net Promoter® Score of 63.5% from their candidates, more than 3.5 times the industry’s average of 18% in 2020.
- Luttrell Staffing Group received satisfaction scores of 9 or 10 out of 10 from 74.3% of their internal employees.
- Luttrell Staffing Group received a Net Promoter® Score of 69%, which exceeds the 50% global NPS standard for an “excellent” employee experience rating.
“The leadership and team members at Luttrell Staffing Group strive to fulfill our company motto of ‘making people matter most’ every single day,” said Luttrell Staffing Group co-owner Marty Luttrell. “We believe that diligently working toward that goal has resulted in our amazing clients, staff, and associates in turn choosing to promote our company. We’re so thankful for the opportunity to serve them!”
“Winners of the 2022 Best of Staffing award have demonstrated their commitment to delivering exceptional service, even as Covid-19 has forced them to reimagine and rebuild their approach to business,” said ClearlyRated’s CEO and Founder, Eric Gregg. “These service leaders have kept the client, talent, and employee experience at the heart of their business strategy, and it’s my honor to celebrate and showcase the 2022 Best of Staffing winners alongside feedback from their actual clients on ClearlyRated.com!”
The announcement comes as Luttrell Staffing Group, which currently has more than 40 locations in seven states (Tennessee, Virginia, Kentucky, California, Illinois, Georgia, and Vermont) and plans to open more in 2022, was included for the first time on a list of the largest U.S. staffing firms compiled by Staffing Industry Analysts.
About Luttrell Staffing Group
Luttrell Staffing Group, formerly part of the AtWork Personnel network, is an award-winning light-industrial and administrative staffing firm where people matter most. We are committed to always delivering the highest levels of service and investing excellence, integrity and grit into all we do. Through a network of 41 offices, Luttrell Staffing provides temporary, temp-to-hire, and direct hire staffing services. Founded in 1993 by David and Marty Luttrell, the company has rapidly expanded throughout Tennessee and now has offices in Georgia, Kentucky, Virginia, Illinois, Vermont and California.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.