LUTTRELL STAFFING GROUP WINS CLEARLYRATED’S 2023 BEST OF STAFFING CLIENT, EMPLOYEE, AND TALENT AWARDS FOR SERVICE EXCELLENCE

KINGSPORT, Tenn., Feb. 21, 2022 – Luttrell Staffing Group announced today that they have won the Best of Staffing Client, Employee, and Talent Awards for providing an exceptional experience for their clients, candidates, and employees. Presented in partnership with presenting sponsor Indeed and gold sponsor Talent.com, ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients, candidates, and employees.

On average, clients of winning agencies are more than 70% more likely to be completely satisfied and candidates who have been placed by winning agencies are 80% more likely to be completely satisfied with the services provided compared to those working with non-winning agencies. Additionally, employees of winning agencies are more than 2 times less likely to be dissatisfied with their staffing firm compared to those working with non-winning agencies.

  • Luttrell Staffing Group received satisfaction scores of 9 or 10 out of 10 from 82.4% of their clients, significantly higher than the industry’s average of 46%.
  • Luttrell Staffing Group received a Net Promoter® Score of 80% from their clients, significantly higher than the industry’s average of 31% in 2022.
  • Luttrell Staffing Group received satisfaction scores of 9 or 10 out of 10 from 77.9% of their placed job candidates, significantly higher than the industry’s average of 46%.
  • Luttrell Staffing Group received a Net Promoter® Score of 66.6% from their candidates, more than 3.5 times the industry’s average of 19% in 2022.
  • Luttrell Staffing Group received satisfaction scores of 9 or 10 out of 10 from 85.8% of their internal employees.
  • Luttrell Staffing Group received a Net Promoter® Score of 81.1%, which exceeds the 50% global NPS standard for an “excellent” employee experience rating.

“Here at Luttrell Staffing Group, we have a strong company culture of hiring and retaining internal leadership and staff who believe in our company motto of ‘making people matter most,'” said Luttrell Staffing Group co-owner David Luttrell. “Putting those beliefs into practice across the board for our clients and associates has led to us being blessed with a remarkable degree of customer loyalty, for which we are grateful.”

“I am pleased to introduce the 2023 Best of Staffing winners alongside their validated service ratings on ClearlyRated.com,” said ClearlyRated’s CEO, Eric Gregg. “These firms have demonstrated a remarkable commitment to delivering amazing experiences, despite another year of upheaval and macroeconomic uncertainty. Hats off to these service leaders – it’s truly an honor to recognize and celebrate their achievements.”

Last month, Luttrell Staffing Group announced its inclusion for the second straight year in Staffing Industry Analysts’ list of the largest U.S. staffing firms in the United States, coming in at 163rd overall for all US firms and 47th on the industrial list.

About Luttrell Staffing Group

Luttrell Staffing Group, formerly part of the AtWork Personnel franchise, is an award-winning light-industrial and administrative staffing firm where people matter most. We are committed to always delivering the highest levels of service and investing excellence, integrity, and grit into all we do. Through a network of more than 40 branches, Luttrell Staffing provides temporary, temp-to-hire, and direct-hire staffing services. Founded in 1993 by David Luttrell, the company – with the help of David’s brother Marty and Marty’s wife, Lana, who later joined as partners – has rapidly expanded throughout Tennessee and now has branches in Georgia, Kentucky, Virginia, Illinois, and California.

About ClearlyRated

Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.

About Best of Staffing

ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.