Insights for job seekers and employers alike.
Era of Artificial Intelligence Has Arrived The last several years have seen the staffing and recruiting industry undergo significant changes as it evolves with new
As we reach the midpoint of 2024, the HR landscape continues to shift and transform, presenting both challenges and opportunities for professionals in the field.
In our 30 years in business, we’ve seen a variety of employment markets and economic conditions. Our proven recruitment processes have been developed, refined and
“I am a college student – Luttrell Staffing has been able to work with my schedule, which has allowed me to attend school full time as well as work a full time job. I graduate in May and I really appreciate how the staff have helped me out. They are a great bunch of people […]
“The team of professionals we work with on a daily basis at Luttrell Staffing are competent, professional and genuinely care about their customer and the caliber of employee they provide. No problem is too small and is always addressed with a friendly voice and smiling face. I heartily recommend these folks to anyone searching for […]
“We have used the services of Luttrell Staffing for a lot of years. We started our business, Techni-Glass, Inc. in 1997 and have had occasion to use temporary workers numerous times. Everyone associated with Luttrell Staffing is professional, courteous, easily accessible, well prepared for questions and answers, polite and knowledgeable. I would have to say, […]
“Luttrell Staffing is helpful in finding employment, very understanding of my needs and very responsive to questions or concerns.”
“Luttrell Staffing has been very good to work with me. They have helped me get work when I need it. They treat me good as an employee.”
“We here at Rogers Foam Corp. are very pleased with the service and staff at Luttrell Staffing. I feel that they handle every situation we have to the best of their professional ability. Great bunch of people you have working for you.”
“I have worked for Luttrell Staffing for 2 years and they have always treated me well and found work for me. The people here are great and I have got to know them well. This is a good company to work for.”
“Mullican Flooring and Luttrell Staffing Group Services have been working together for many years. Their staff is always friendly, positive and quick to respond. They always communicate with us to make sure we are getting the people we need and the service we expect. It has always been a pleasure working with the staff at […]
“Luttrell Staffing has a friendly, helpful staff who are a pleasure to work with that provides us with an efficient and excellent employee recruiting service. I highly recommend using them for your hiring needs.”
“I began using Luttrell Staffing when I worked at Portola Packaging. We used you primarily for temporary labor pool/production employees. I have found Luttrell Staffing to always be responsive, professional and providers of well-screened potential employees.”
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Clients Want to Feel Like Your Only Client, Not BE Your Only Client
It’s an honor to be a contributor to Staffing Talk, a fantastic webzine/blog that documents the various challenges, triumphs, idiosyncrasies, and contributions of our unique industry, the staffing industry!
Our first post ran yesterday – check it out!
As anyone in the staffing industry will tell you, we are nothing without our clients and associates. Both are important, integral. Without either one, we wouldn’t be in business. Like a giant, ever-changing jigsaw puzzle, it’s our job to match them up with each other, to make perfect fit after perfect fit, all the while trying to keep them both happy and content (or at least happy enough to keep using our agency to solve the puzzles).
Now, as everyone knows, that’s an impossible game. Someone is bound to become unhappy at some point along the way. As staffers, however, it’s our job to make sure it’s not the client. I’ll go ahead and say it: while we deeply appreciate everyone involved in allowing us to do what we do, in a zero-sum game, one client is far more important to our business than one associate. Fair or not, that’s just the way it is. It comes down to simple numbers – there are fewer clients out there and they are tougher to get, so upsetting and losing the business of one of our clients can affect everyone, including our associates, in a negative way.
CAVEAT – Please recognize that we are very appreciative and cognizant of the fact that associates are vitally important and valuable, to us and to any other business! Every one of us are ‘associates’ too! This is just a ‘zero-sum’ comparison between one client and one associate, for academic sake…
So, we bend over backwards, jump through hoops, toe the line, and do just about everything imaginable to make sure every one of our clients feel that they are our ONLY client. And, believe it or not, some clients, by the demands they put on agencies these days, seem to really think that’s the case! But, despite this, would one of them, really, want to BE an agency’s only client? While on a sales call to a major prospect we actually got into this topic of conversation, and it was eye-opening. There are two agencies currently doing business with this prospect. One of them is on their way out, and the HR recruiter was frank enough to tell us one of the reasons why:
Read the rest here!
Scott Morefield